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Bi Lingual Match Support Specialist (Pinellas County)

  • Big Brothers Big Sisters of Tampa Bay
  • 05/19/21
  • Largo, FL
  • 33770
  • 16.35 / Hourly
  • Full-Time
Big Brothers Big Sisters of Tampa Bay, Inc., provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, veteran status, sexual orientation, disability, or any other characteristic protected by state, federal, or local law.

In accordance with Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment.

Full Time - Bilingual (English/Spanish Speaking) Match Support Specialist (Pinellas County)


Big Brothers Big Sisters of Tampa, Inc., employees are currently working at home due to COVID-19 safety guidelines.

Position Summary

Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. The successful incumbent will product positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate and customer satisfaction. This position is responsible for proving high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.

Qualifications Summary

Minimum Bachelor's degree in Social Services, Human Services, or related field. Candidate must be Fluent Bilingual English/Spanish Speaking. Minimum two years experience working with both child and adult population; specific assessment preferred. Proficiency in technical areas such as: Microsoft OFFICE; including Work, Outlook, and Excel. Must have reliable transportation, valid drivers license, and meet state required automobile insurance minimums.

Big Brothers Big Sisters of Tampa Bay, Inc., has implemented Safety infection control measures that follows social distancing and enhanced cleaning protocols to protect our employees in the workplace.

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