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Big Brothers Big Sisters at the Y - Program Specialist (Bilingual)

  • Y in Central Maryland - Big Brothers Big Sisters at the Y
  • 11/15/19
  • Halethorpe, MD
  • 21227
  • Full-Time
How this role contributes to the Ys mission:

As a Bilingual Program Specialist for Big Brothers Big Sisters at the Y, you will focus on the recruitment, screening, matching, and support of youth and volunteers paired in mentoring relationships. You will be responsible for providing high-level customer service in the volunteer and caregiver/child enrollment and matching process while executing a high degree of independent judgment in accordance with the Big Brothers Big Sisters of America (BBBSA) national standards. You will provide support to each one-to-one mentoring relationship during the first year of the match. You will deliver tailored guidance, direction and risk management assistance to volunteers and families. As a Bilingual Program Specialist, youll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap.

This work is right for you if you have:

An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit
The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates
At least one (1) year of prior work experience in the field of social services, human resources or a related field
Bachelors degree or equivalent in social services, human resources or related field
Written and verbal fluency in Spanish

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