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Spanish Bilingual Customer Service Representative

  • Allstate Insurance Company
  • 04/12/21
  • Charlotte, NC
  • 28262
  • 42,432 / Yearly
  • Full-Time
Why Allstate?

If you thrive in an environment where you can take charge, plan and guide others through complex situations, be outspoken and are a confident decision-maker, Allstate is the place for you! Our employee engagement survey within the customer contact centers is rated as "Excellent." Allstate is all about inclusive diversity and creating an environment where everyone can grow. Dont take our word for it hear real Allstaters describe who they are and why they love working at Allstate: Click Here

The Opportunity:

It is Allstate's goal to support our customers how, when and where they want to be served. The Customer Contact Center will provide service 24 hours a day, 7 days a week, 365 days a year. As a result, it is important that our team members can commit to a flexible work schedule that includes weekends and holidays. Most call center employees work one weekend day, typically a Saturday, as a part of their normal work week.
Start Date: Thursday, November 19, 2020 at 10:00 AM

Licensing Schedule: (Initial 2 Weeks): Monday-Friday 10:00 AM-6:30 PM(Off Saturday and Sunday)
Training Schedule: (5 Weeks): Monday-Friday 10:00 AM-6:30 PM (Off Saturday and Sunday)
Transition Schedule:10 AM to 6:30 PM EST Monday, Tuesday, Wednesday, and Friday and Saturday,Off Sunday/Thursday

Production Schedule:3:30 PM - 12:00 AM EST Monday, Tuesday, Wednesday, and Friday, 12:00 PM 8:30 PM EST on Saturday, Off Sunday and Thursday
This schedule would be considered 2nd shift for the purpose of 2nd shift pay differential.
Location: Onsite-Charlotte, NC
Holidays Required

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